Untitled Document

The data stores, software applications and processes that reside across your enterprise represent valuable business tools that can advance your business mission. Enterprise portals can help you access your various content, applications and business processes via secure, personalized, integrated web portals, designed to increase service efficiency, decrease operational costs and increase productivity. Four common portal solutions are:

Employee Self-Service Portal:

Reduce your cost to serve employees, while increasing employee productivity and satisfaction. Our ESS portal solutions automate your HR and finance processes and provide employees, managers, and staff complete, personalized access to information.

Employee self-service portal benefits:

•Reduce HR and finance costs

•Increase employee productivity and satisfaction

•Eliminate error-prone, manual, paper

Customer Self-Service Portal

Improve customer satisfaction and retention ratings by integrating customer service processes and information end-to-end for a more immediate, seamless service delivery experience.

Customer self-service portal benefits:

•Increased customer self-serve adoption

•Reduced customer support costs

•Increased cross-sell and up-sell rates

•Reduced call center costs

•Reduced call handling times and customer call-waiting times

•Reduced agent training costs

Departmental & Executive Dashboard Portals

Real-time performance, resource allocation, and strategic enterprise information in front of your top personnel, for a more effective, responsive approach to decision making.

Department & Executive Dashboard benefits:

•Improved and accelerated organizational decision-making.

•Increase enterprise operational efficiency.

•Reduce operational costs

•Improve Response times.

Sales Portals

Well coordinated sales teams will yield greater results. A sales portal helps align your sales force through an integrated, wireless-accessible sales portal for a more streamlined, collaborative approach to doing business.

Sales Portal Benefits:

•Increase time devoted to sales, reduce administrative work.

•Improve close rates through shared best practices

•Demonstrate responsiveness through immediate access to customer information

•Reduce cost of sales, automate support resources.

Executive Dashboard Portal

The Real Value of Portals

Portals provide content specific information to all categories of users and allows companies to integrate this information across applications, disparate data stores, processes, departments and customers and partners. It is not that companies have a lack of information, they have information overload.

Portal technology simplifies and synthesizes this information for each user enabling them to make effective business decisions in a timely and efficient manner.

Portal technology extended to customers and business partners gives companies the opportunity to reduce the costs of business transactions and provide a pleasant and effective way implement direct business-to-business processes.

Clear Technologies’ portal experts offer a free portal assessment to assist you in determining how a portal can be implemented in your company Contact us at 972-906-7579.