As much as 70 percent of your investment in preventive maintenance has no effect on your uptime metrics. How can you improve operational effectiveness and ROI?

The Internet of Things is proving to be one of the great technological phenomena of our time

Your assets are the heart of your business. With maintenance budgets running in the millions of dollars for many enterprises, the potential return on investment from the optimization of preventative maintenance can be significant. Many organizations that depend on physical assets to achieve their mission follow a mantra of never fail as a maintenance strategy. Yet operational and capital budgets are tightening, forcing companies to find creative ways to achieve higher levels of availability.

Deploying and connecting sensors has become far less costly, and asset management and analytics software can make sense of large volumes of data. IBM works with thousands of asset-centric companies – across all industries – and believes that by monitoring asset health and taking action on data from assets, companies can vastly improve how they conduct maintenance. In doing so, they will achieve much better ROI on their preventative maintenance efforts.

Every maintenance team understands that under-maintaining assets can result in frequent and long breakdowns, high volumes of unplanned work, and lost product and output. But the costs of unplanned corrective actions are less obvious – overtime salaries, expedited costs, and even safety risks. Over-investing in maintenance squanders precious resources, which directly impacts cost of profitability.

IoT Pain Points and Benefits

Today, IoT can manifest itself in any industry and is highly customized.  The complexity of the solution is offset by the highly addressable market and the attractiveness of the infrastructure it drives.  It is essentially core infrastructure, wireless devices, sensors, and a cognitive engine distilling the key information in the sea of data.

Common IoT Pain Points:

  • Integration
  • Common standards
  • How to monetize the implementation of IoT
  • Understanding of IoT – how to even begin
  • Capex and Opex

TSS IoT Benefits:

  • Single Point of Contact for the initial call overcomes one of the largest barriers to adoption
  • Consulting and installation services
  • Consulting around a defined use case that drives your wanted outcome, such as operational efficiency in a building, or customer experience to increase revenue

How does IBM TSS IoT bridge the gap?

Focus by end users and vendors has been on the sensors and the analytics/data. IoT systems cannot work, however, unless someone deploys and supports them for the life of the solution. Think:

Deployment: Forward logistics of the sensor/instrumented/embedded devices, and network devices include staging/kitting, warehousing, and transportation.

Site Survey and Installation: Onsite field services for sensors/instrumented/embedded devices and network devices.

Steady State:

  • Remote technical support for the integrated solution including call receipt, ticket creation, entitlement, L1/L2, resource and parts dispatching, monitoring, and live chat.
  • Onsite field services for sensor/instrumented/embedded devices and network devices including swaps or repair and preventative maintenance.
  • Logistics including inventory management, planning, warehousing, transportation, depot repair, and testing for devices.


Contact your Clear Technologies rep for more information or to get started!