Managing multiple vendor support contracts creates unnecessary complexity, cost, and risk. Missed renewals cause coverage gaps. Overlapping agreements waste budget. Vendor finger-pointing delays problem resolution. We consolidate your maintenance contracts under a single, accountable partner—reducing costs, extending asset life, and eliminating the administrative burden of managing multiple vendors with different service levels and renewal dates.
Stop navigating multiple vendor support systems when something breaks. We own the problem regardless of which manufacturer’s equipment is involved, coordinating resolution across vendors while you stay focused on business operations.
Consolidating support contracts eliminates redundant coverage, reduces administrative overhead, and leverages our purchasing power for better pricing. Most clients save 20-30% compared to managing direct vendor relationships separately.
Keep equipment running reliably beyond manufacturer end-of-support dates. Our multi-vendor maintenance expertise extends ROI on servers, storage, and networking hardware that would otherwise require premature replacement.
Multivendor Support reduces downtime by streamlining problem identification and resolution across your environment. Your IT staff will spend less time coordinating multiple support contracts and more time on critical business needs. You will get the most from your existing system by more effectively managing your equipment lifecycle, bringing efficiency to budgeting, and reducing IT complexity.
Multivendor Support reduces downtime by streamlining problem identification and resolution across your environment. Your IT staff will spend less time coordinating multiple support contracts and more time on critical business needs. You will get the most from your existing system by more effectively managing your equipment lifecycle, bringing efficiency to budgeting, and reducing IT complexity.
Clear Technologies’ Client Portal helps by providing up-to-date detail on your maintenance service levels and renewal dates. We believe delivering increased visibility into your coverage allows you to more efficiently manage your equipment’s maintenance throughout its lifecycle. Our portal enables more consistent and predictable maintenance budgeting and simplifies the renewal process.
Our team includes certified engineers across major platforms—IBM, Dell, HPE, Cisco, Pure Storage, Lenovo, and more. We maintain vendor relationships and have direct escalation paths when manufacturer involvement is needed. For most issues, we resolve problems without involving the original vendor. When we do need their help, we manage that relationship so you don't have to.
We continue supporting hardware beyond manufacturer end-of-life through third-party maintenance. This extends useful life by 3-5 years in many cases, allowing you to defer costly replacements until business needs—not arbitrary vendor timelines—dictate upgrades. You maintain full support coverage at significantly lower cost than new equipment purchases.
Most organizations save 20-30% through contract consolidation. Savings come from eliminating redundant coverage, removing administrative overhead, leveraging our volume purchasing power, and extending equipment life beyond vendor support timelines. We provide a detailed cost analysis comparing your current support structure to our consolidated approach during the assessment phase.
No—you often gain faster resolution. Direct vendor support means navigating different portals, remembering different procedures, and waiting in separate support queues. We provide the front-line support and escalate to vendors only when necessary. You get consistent service across all equipment with a team that knows your specific environment, not just generic product knowledge.
The portal provides real-time visibility into all your support contracts—coverage levels, expiration dates, equipment under contract, and service history. You can see upcoming renewals months in advance, track support tickets across all vendors, and generate reports for budgeting. It eliminates spreadsheet tracking and prevents the costly surprise of discovering equipment went out of coverage.
Absolutely. This is one of the most valuable use cases. When you're integrating acquired infrastructure or planning a data center migration, CPaaS helps you accurately forecast capacity needs, avoid costly mistakes, and build a risk-mitigated implementation timeline.
