Great technology partnerships don’t begin with a pitch—they begin with understanding your challenges. We take a consultative approach to infrastructure solutions, combining vendor-neutral expertise with a proven process that delivers results you can measure.
01
Understand your environment and objectives
We start by listening—not selling. Our team assesses your current infrastructure, identifies pain points, and maps out your growth plans. The goal: pinpoint exactly where IT is helping or hindering your business.
02
Design the right solution, not just the obvious one
With 30+ years of vendor relationships and deep technical expertise, we evaluate best-in-class solutions across our entire partner ecosystem. We match technology to your specific challenges, budget, and timeline—no cookie-cutter proposals.
03
Negotiate on your behalf
Our purchasing power and vendor relationships work for you. We secure competitive pricing, favorable terms, and the best available incentives—often saving you significantly more.
04
Execute flawlessly from planning to go-live
Implementation is where projects succeed or fail. We coordinate with every stakeholder, manage timelines, minimize disruption, and ensure your team is trained and ready before we flip the switch.
05
Optimize and evolve your investment
Technology doesn’t stand still, and neither do we. Our ongoing maintenance and support ensure you’re getting maximum ROI—through proactive monitoring, performance tuning, and strategic guidance as your needs evolve.
Turn operational efficiency into a competitive advantage.
Optimize capacity, eliminate waste, and reduce risk with hybrid infrastructure insights.
Build and scale the foundation your business runs on.
Implementation, recovery, and ongoing support—when you need expertise on demand.
We serve mid-market to enterprise organizations with complex, multi-vendor IT environments. Our clients typically have dedicated IT teams but need strategic guidance, specialized expertise, or additional capacity for infrastructure projects and management.
Three key differentiators: our 30+ year IBM partnership combined with vendor-neutral expertise across multiple platforms, our consultative approach that prioritizes business outcomes over product sales, and our single point of accountability across design, implementation, and ongoing management.
No. While our deep IBM partnership is a strength, we design and support multi-vendor environments including Pure Storage, Red Hat, and various cloud providers. We recommend what's best for your specific needs, not just what we're most comfortable selling.
It varies by project scope. Discovery and solution design typically take 2-4 weeks. Implementation timelines range from a few weeks for straightforward deployments to several months for complex infrastructure transformations. We establish clear milestones and timelines during the planning phase.
Yes. Most clients engage us for ongoing maintenance and optimization services. We also offer specific support options like our Multi-Vendor Support and Maintenance Advisory Services, and hybrid visibility through Visual One Intelligence.
We serve clients across multiple industries including financial services, healthcare, manufacturing, and professional services. Our focus is on the complexity and scale of your IT environment rather than industry-specific solutions.
We can typically begin discovery within days of initial contact. For urgent situations like disaster recovery or critical infrastructure issues, we prioritize rapid response and can mobilize resources quickly.
