IT Support Services

Gain maintenance service contract visibility and accountability.

Ensuring that your ever-expanding IT environment is running smoothly can be exasperating — not to mention costly. A missed renewal because of the complexity of keeping track of multiple contracts expiring on different dates throughout the year can result in less productivity for your business and less customer satisfaction – both of which can erode revenues.

Help prevent lapses and downtime.

Take proactive measures in your IT environment to help eliminate lapses, prevent downtime, and boost performance.

Simplify maintenance contract support.

Enjoy the ease of accountability for multivendor systems contracts, saving your company time and money.

Accelerate productivity

Maintenance renewal visibility means more productivity for your business, less revenue impact, and greater customer satisfaction.

With our world-class team led by two on-staff certified public accountants with over 40 years of experience in performing financial audits, you can be assured that you have the insight necessary to effectively manage your maintenance contracts and ensure all of your vital systems are covered.

Maintenance Audit Service

Our extensive maintenance audit for multivendor systems contracts lets you proactively understand and rapidly resolve IT maintenance contract issues. We will illuminate potential opportunities for enhanced maintenance services for your most critical system, reducing your downtime in the event of an outage.

Clear Maintenance Portal

We believe delivering increased visibility into your coverage allows you to more efficiently manage your equipment’s maintenance throughout its lifecycle. Clear Technologies’ Maintenance Contract Portal is here to help by providing up-to-date detail on your maintenance service levels and renewal dates.

Custom Technical Support 

More complex, powerful, and versatile servers & storage are increasingly challenging for in-house client staff to cost effectively manage & maintain. Custom Technical Support (CTS) provides clients with the most comprehensive end-to-end support service that IBM offers to help reduce operational costs, increase IT staff productivity, and optimize reliability and performance.

Multi-vendor Support Services 

When you streamline your maintenance support for hardware, software, and your multi-vendor relationships with Clear Technologies as your single point of contact, you enhance equipment ROI, reduce IT support costs, and enable predictable budgeting.